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Here you will find some of the Frequently Asked Questions (FAQ) which will help you to know us better.
STEP 1: Ask a Question using a Question Form with a proposed Deadline & Price. STEP 2: Negotiate the Price and the Deadline. STEP 3: Make Payments. Click here for Mode of Payments. STEP 4: Receive Solution. Experts are also available for LIVE CHAT. Sometimes an expert that you`d like to consult with is not online. When this is the case, you`ll be prompted to email a request for their services. Your expert will answer as soon as they can – generally, in less than 24 hours. Speaking of fees, its important to note that on eChemistryHelp.com there are no hidden costs. You`ll always pay the amount accepted by you and your expert. Your credit card will be billed only after you`ve reviewed and accepted your expert`s invoice. Its as simple as that. After your session is complete, be sure to take the time to rate the quality and service of your expert using the Feedback Form. Like those before you, the feedback that you leave will help the next person find eChemistryHelp.com best experts available.
Paying for services at eChemistryHelp.com is simple and powered by PayPal. By Email an electronic invoice is issued with a Pay Now button. When you click the Pay Now button, you will be prompted to submit your billing information; before the expert provides the requested service. Once you confirm the invoice you will be charged for the service.
eChemistryHelp.com offers the following payment options: In & Outside India Credit Cards:
All major credit cards (Visa, MasterCard, American Express, Discover) are accepted using PayPal. Western Union Money Transfer: If you want to make payments offline or personal, then payments can be made at any of the nearest Western Union Money Transfer agent/outlet.
Click the above link to Locate Western Union Money Transfer agent in your locality. Payments will be made in favor of: VISHAL GOPAL GAUR 33, Gulabh Bagh, Police Line Canal Road, Kota - 324007 (Rajasthan), India. Tel. # +91-744-2333693 ~ Cell # (+91) 98290 35702 Email: info@echemistryhelp.com In India Online Transfer:
Demand Draft: Send us a Demand Draft (DD) in favour of "eChemistryHelp.com" payable at "Kota, Rajasthan" at the following address: eChemistryHelp.com 33, Gulabh Bagh, Police Line Canal Road, Kota - 324007 (Rajasthan), India. Outstation Drafts drawn on a bank not participating in the clearing process will not be accepted. Money Orders / Postal Orders will also not be accepted. To learn more about our payment options call us at (+91) 9829035702.
If you are not completely satisfied with the service you have received in one of your sessions and would like to receive a refund, please follow the steps below. To request a refund, we ask that you do the following: 1. Leave the Expert a one-star rating for the session as well as detailed feedback describing why the expert’s service was unsatisfactory. 2. Send an email at info@echemistryhelp.com describing why the expert’s service was unsatisfactory. The refund request must be submitted within seventy-two hours (72) hours of the end of the session. In your refund request, we ask that you clearly state why you are not satisfied with the service received. You must include the session`s date, Expert`s name and session fee. Once we have received this information, we will review your request. Please note, we reserve the right to refund you in full or partially for your session. In addition, we also reserve the right to refuse a refund.
eChemistryHelp.com may, from time to time, send you email regarding our services. Only eChemistryHelp.com or agents working on behalf of eChemistryHelp.com and under confidentiality agreements, will send you these direct mailings and only if you indicate that you do not object to these offers. If you do not want to receive such mailing, simply mail us at info@eChemistryHelp.com that you don't want to receive such offers and mailings.
As with all information, eChemistryHelp.com will never rent or sell your personal, financial or other information, including information kept in your eChemistryHelp.com Portfolio. Any user statistics that we may provide to prospective advertisers or partners regarding financial, product or service usage on eChemistryHelp.com are provided in the aggregate form only and does not include any personally identifiable information about any individual user. Please remember to close your browser window when you have finished your work. This to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place. Whenever eChemistryHelp.com handles personal information as described above regardless of where this occurs, eChemistryHelp.com takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Services and this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while eChemistryHelp.com strives to protect your personal information, eChemistryHelp.com cannot ensure or warrant the security of any information you transmit to eChemistryHelp.com and you do so at your own risk. Once eChemistryHelp.com receives your transmission, it makes best efforts to ensure its security on its systems. Please keep in mind that whenever you voluntarily disclose personal information online - for example on question form or through email - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
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